Our consultants were able to gather extensive and detailed information from suppliers. Through our RFP process, our team of experts weighed supplier responses based on a number of criteria important to the practice, including quality, availability of electronic inventory management tools, shipping charges and price change-notification policies. They also reviewed proposed contracts for improved pricing, incentives and discounts; arranged a “Vendor Day” so that suppliers under consideration could present alternative products that offered substantial savings; and assisted in implementation with a transition period after contract signing to better manage supply. The solution on the medical side was that the supplier with 65% of their business provided the best solution and now has 100%. They also remained with their existing office supply vendor, but received new reduced pricing were able to gather extensive and detailed information.